Privacy Policy

This Privacy Policy explains how Airflyshop handles the personal data you share when you search, book and manage flights with us. We process personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

What we collect

To book and operate your travel, we collect:

• Passenger details: full name, date of birth and nationality;
• Travel documents: passport or government-issued ID number and expiry;
• Contact information: email address and phone number;
• Booking and payment metadata: itinerary, ticket numbers, and the transaction reference returned by our payment provider. We do not store your wallet credentials or private keys.

How we use it

• To process and confirm your booking and send your itinerary;
• To comply with carrier requirements, the conditions of carriage, and aviation security and border-control obligations;
• To provide 24/7 customer support and respond to your enquiries;
• To detect, prevent and investigate fraud or misuse.

Sharing

We share personal data only as needed to deliver your travel:

• Carriers operating your flights, so they can issue tickets and meet security and immigration requirements;
• Our payment provider, which processes cryptocurrency payments (USDT on TRON, TRC20) on our behalf;
• Authorities or regulators where disclosure is required by law, including the National Privacy Commission (NPC).

We do not sell your personal data.

Retention

We keep booking and payment records only as long as needed for the purposes above and to meet legal, tax and accounting obligations — typically for the duration of your trip plus the period required by applicable law. After that, data is securely deleted or anonymised.

Your rights

Under RA 10173 you have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or outdated information;
• Request erasure or blocking, subject to legal retention limits;
• Object to certain processing and withdraw consent;
• Lodge a complaint with the National Privacy Commission if you believe your rights have been infringed.

Cookies

We use cookies and similar technologies to keep you signed in and to improve our service. See our Cookie Policy for details and your choices.

Contact our Data Protection Officer

For privacy questions or to exercise your rights, contact our Data Protection Officer at dpo@airflyshop.example, call +63 2 8888 1234, or write to Airflyshop, 28/F Airflyshop Tower, Bonifacio Global City, Taguig, Metro Manila, Philippines. You can also reach our team via our contact page.